So you want to generate more revenue for your business but don’t want to spend the coins on acquiring new customers. One solution is cross-selling, a method of offering related or complementary products to your existing buyers. Do it right, and you build brand loyalty and trust. Do it wrong, and you may annoy buyers…
As a business owner, making data-driven decisions is key to succeeding in the modern age. Whether generating more web traffic or growing your social media following, having the correct information can help narrow the path toward your goals. One metric you need to track is Customer Lifetime Value (CLV), an indicator of how valuable a…
Customer relationships don’t end after completing a transaction. In reality, it’s only the beginning of constant nurturing to acquire a loyal consumer base. The after-sales experience plays a crucial role in generating repeat business. And to optimize that, you need to craft a compelling post-sales survey. Post-sales surveys provide valuable information on how customers feel…
So you’re an insurance agent that wants to take your career to the next level and own an insurance company. The problem is you don’t know which steps to take to get there. Don’t worry, everyone feels the same way when venturing into a new business, especially one in the insurance industry. Starting an insurance…
Running a successful law firm requires many moving parts. You’ve got paralegals, accountants, staff attorneys, and records clerks working together to achieve the same goal; to provide satisfactory legal services. Like a well-oiled machine, law firm processes need to be efficient to ensure maximum productivity from the team. The question is, does your firm know…
Point-of-sale systems (POS). What seems like an afterthought is often a critical part of every business since it’s responsible for the day-to-day transactions between the store and the customer. Whether you own a physical store or an online shop, using the right POS software can help you close out sales quickly and efficiently. But how…
As eCommerce reshapes how we buy products, consumer expectations continue to shift, seeking meaningful connections and highly personalized shopping experiences from brands. Providing unique interactions enables businesses to stand out from the competition and go the direct-to-consumer (DTC) route, leading to established consumer relationships that foster loyalty and trust. The ushering of the DTC route…
Managing SKUs may seem like a daunting task, especially for first-time business owners with limited experience regarding inventory management. If SKUs look complicated to you, don’t worry. We’ve broken down SKUs and how they work in our previous article, so do read that first to help you get started. Now that you’re ready to implement…
SKUs. You’ve probably heard of them before and are wondering what they all mean. Also known as stock-keeping units, SKUs are alphanumeric codes found on products that serve as identification numbers. These codes help to distinguish items from one another and enable businesses to track sales and manage inventory levels, allowing them to maintain adequate…
At the core of every business is a successful product that’s known for its quality, value, and reliability. Savvy brands employ efficient product sourcing strategies that give them the edge over their competitors, and it’s these tactics that ensure customer satisfaction. While logistical and manufacturing hurdles still linger, that doesn’t mean businesses should stay put…