What Types of People are Needed To Help You Grow Your Business?

In this video, Matt reacts to a video sharing the two types of people that all businesses need to have to grow their business. Will this be a video Matt agrees with this, or will it be another generic video that Matt “debunks”? You’ll just have to watch to find out.

There are tons of people out on social media giving business advice. Some of it is good advice, but most of it isn’t good. In this series watch CapForge’s owner react to different advice videos. He’s an expert in all things business and has 20+ years of experience under his belt. Some of the things he reacts to might even surprise you!

Video Transcript: 

Business Advice Video:

Here are two people that you need on your team if you wanna scale your business. Number one, you need an operator. Listen, entrepreneurs are great. We are visionaries, we have big ideas. The problem with having big ideas and big vision is we aren’t really good about executing and implementing. So you need someone in your team that is really good at tasks. Number two is a utility player, who do a lot of the day-to-day tasks. Listen if you didn’t audit your time you’d find you’re probably doing a lot of work that you could pay somebody $25 an hour to do. So hire that person so that you can focus on the big picture.

Matt’s Review: 

So his suggestion is you need an operator and a utility person.  An operator to run the day-to-day of the business. And a utility player to do the admin task that you don’t have time for that aren’t the best use of your time. I think it’s much easier to start with finding that admin person and it doesn’t even have to be somebody in the US that you pay 25 bucks an hour. It could be a virtual assistant that you pay $5 an hour, who’s overseas, who helps out with a lot of 

stuff. That is a good place to start. Finding an operator who can run the business successfully, who’d make the decisions that are in the best interest of the business as if they were the owner, that is a much harder person to find and train and get up to speed. So what I see a lot of people doing is trying to hand off those tasks prematurely, without enough training, without enough support, and then the business starts to flail. It stops growing and starts sinking, and then all kinds of problems ensue. And then people get laid off who are not that operating person. But other people who feel like they’re somehow less essential, but really it’s that operator that is the problem. So absolutely, audit your time, hand off as many nonessential admin tasks as you can to somebody who’s gotten the training and support to be able to do them in your place. Replacing yourself as the operator of the business is much more challenging, needs more time and energy invested in it, and needs careful monitoring even after you’ve handed it off. So that you don’t hand off the business you worked so hard to get to the point where you could try to hand it off to then have the whole thing crater on you. And that happens more often than you would think. So be very careful with that stuff.