How to Delegate to Scale Your Business
If you have signed up for CapForge’s newsletter or have read Matt’s blog post you know Matt talks about delegating to scale your business a lot. In this video, Matt reviews a video that is on the same lines. Watch to learn how delegating might be able to help you grow your business.
There are tons of people out on social media giving business advice. Some of it is good advice, but most of it isn’t good. In this series watch CapForge’s owner react to different advice videos. He’s an expert in all things business and has 20+ years of experience under his belt. Some of the things he reacts to might even surprise you!
Video Transcript:
Business Advice Video:
And so to scale, someone needs to watch what you’re doing. Then they need to work with you, which improves both of you because all of their situational knowledge, experience, and relationship capital now combines with yours. But they’ve witnessed how you think, do, say, feel, and believe, and now they are adding value to that. By working with you and say, hey, would it help you if I did this or have you ever thought about doing this way? And then we supervise. So now this person, after they’re supervised, has someone shadow them, work with them, are supervised by them and drop off.
Matt’s Review:
Sure, yes, when you’re teaching somebody to try and replace a function that you do, you want them to watch you do it at first, then work with you doing it, and then set them off on their own to do it. And then you can just check in and see that it got done right. So yes, this is how you delegate things and how you are able to scale up by handing off things that otherwise only you can do. And I agree that if you’re open-minded and flexible. If you teach someone how you do something and then they watch you and say, “Oh, what if we tried this?” Or “At my last job, we did a little differently. Let me tell you how we did that.” Or “Here’s what else I think we could do that would help this process.” If you’re open-minded about it and not just saying just “Do it the way I told you and don’t, you know, try to offer your own insights or opinions.” They’re not always going to have better ideas. You’re going to have maybe things you didn’t mention about the reason you do things or the way you do things that they aren’t appreciating and their suggestion isn’t going to work for your specific issue. But on other occasions, they are going to have good ideas. They’re going to have a better way to do it, a more efficient way to do it, a more complete or thorough way to do it. And if you shut them down and don’t listen to and work with them, you may be missing out on opportunities to learn and improve because you’re probably not the only one with good ideas. And it doesn’t hurt to hear them out, hear what their suggestion is. And even if you don’t end up using it, they appreciate the fact that you listened and gave them the opportunity. And you may in fact find stuff that works even better. So I agree with the principles he’s laying out here. And I think a good manager who wants to scale their business, a good owner that wants to scale, not only teaches the people that they’re bringing up how to do it and then works with them and then supervises but is also open to hearing suggestions, input, feedback on the training process and the process itself to continuously improve. So all good ideas. I agree with this guy.
